Contact Cheat Sheet: Choosing Between info@ and rgpd@ for Your Las Dunas Queries

If you need help from Camping Las Dunas, sending your message to the right inbox can save time and reduce back-and-forth. This Contact Cheat Sheet explains when to use info@campinglasdunas.com and when to contact rgpd@campinglasdunas.com, so your request reaches the right team from the start.

Whether you have a general question, need practical guest information, or want to exercise your privacy rights, knowing which email address to choose makes the process simpler. Below, you will find a clear breakdown of both contact channels, what each one is for, what information you may need to provide, and how to get a faster response.

Quick Answer: Which Email Address Should You Use?

Use the following rule of thumb:

• info@campinglasdunas.com: for general enquiries and guest assistance
• rgpd@campinglasdunas.com: for data protection and privacy-related requests

If your question is about your stay, services, or general communication with the campsite, start with info@campinglasdunas.com. If your message is about personal data, privacy, access, rectification, or erasure, contact rgpd@campinglasdunas.com.

What Is info@campinglasdunas.com For?

The address info@campinglasdunas.com is the general contact email for Camping Las Dunas. It is the right choice for everyday guest communication and standard enquiries.

Use info@ for general guest support

You should use info@campinglasdunas.com when you need help with topics such as:

• General questions about Camping Las Dunas
• Pre-stay or on-site enquiries
• Practical guest communication
• Questions related to services and availability information

Prices vary according to dates and accommodation type and can be consulted by inserting your desired travel dates on the website. Payment terms also vary according to accommodation type and the time span between the booking date and the date of arrival, so general enquiries about planning a stay are best directed to info@campinglasdunas.com.

Expected response time for info@

Camping Las Dunas strives to reply to email enquiries sent to info@campinglasdunas.com within 48 hours. During the low season, the customer service team does not operate on weekends, so messages received then are handled on the next business day.

That makes this address the best starting point for most guests, especially when the question is operational rather than legal or privacy-related.

What Is rgpd@campinglasdunas.com For?

The address rgpd@campinglasdunas.com is intended for data protection matters. If your query involves personal information, this is the correct mailbox to use.

Use rgpd@ for GDPR and privacy rights

You can email rgpd@campinglasdunas.com to exercise your data-protection rights, including:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data
• Any other GDPR right

Camping Las Dunas will answer as quickly as possible and always within the legal time limit. You may be asked to provide an ID document so your identity can be verified.

When rgpd@ is the better option

Choose rgpd@campinglasdunas.com if your email is about:

• How your personal data is processed
• A request to review the personal data held about you
• Correcting your personal details
• Requesting deletion or another privacy-related action

This address is also the appropriate contact point when your message concerns the way your data was collected through the website contact form or through email communication.

What Personal Data May Be Collected When You Make Contact?

When you contact Camping Las Dunas through the website form or by email, the campsite collects:

• Name and surname
• Email address
• Any additional information you voluntarily include

Additional data may be requested only if it is necessary to handle your specific enquiry.

Through which channels is data collected?

Personal data may be collected when you:

1. Submit the website contact form
2. Send an email to rgpd@campinglasdunas.com
3. Send an email to any other official Camping Las Dunas email address, including info@campinglasdunas.com

This distinction matters because it helps guests understand both the practical and privacy sides of communication. A general enquiry goes to one team, while a data-rights request goes to another dedicated contact point.

info@ vs rgpd@: Side-by-Side Contact Table

Who Handles Personal Data at Camping Las Dunas?

The data controller responsible for personal information is:

Càmping Les Dunes S.A.U.
NIF A17073693
Apartado de Correos 23
17130 L’Escala, Spain

For data-protection matters, guests can contact:

• Email: rgpd@campinglasdunas.com
• Phone: +34 972 52 17 17

For general contact, guests can use:

• Email: info@campinglasdunas.com
• Phone: +34 972 52 17 17

Postal correspondence

If you need to send correspondence by post, address it to:

Camping Les Dunes S.A.U.
Apartado de Correos 23
17130 L’Escala, Spain

Practical Tips to Reach the Right Team Faster

Choosing the right mailbox is the first step. Writing a clear email is the second.

For general enquiries sent to info@

To help the customer service team respond efficiently:

• Use a clear subject line
• State your question early in the message
• Include relevant details only
• Send your message to info@campinglasdunas.com

This approach is especially useful if you are asking about practical guest matters, services, or planning information.

For privacy requests sent to rgpd@

If you are exercising a GDPR right:

• State which right you want to exercise
• Identify the personal data or communication the request relates to
• Be prepared to verify your identity
• Send the request to rgpd@campinglasdunas.com

A precise request helps the team process it more quickly and accurately.

Why Using the Correct Contact Address Matters

A good contact experience starts with routing. When your message goes to the right inbox, it is easier for the relevant team to act without delay.

For guests, this means:

• Faster handling of the request
• Less need for follow-up emails
• Clearer communication from the outset

For privacy-related matters, using rgpd@campinglasdunas.com also supports proper handling of legal rights and identity verification. For everyday support, info@campinglasdunas.com remains the simplest and most direct option.

Related Topics Guests Often Need

When contacting Camping Las Dunas, guests often also look for practical planning information. Useful topics to review alongside this Contact Cheat Sheet include:

• Direct bookings through the website
• Prices and payment terms, which depend on dates and accommodation type
• Camping rules and guest requirements
• Privacy policy information
• FAQs for common guest questions

Camping Las Dunas offers bungalow rentals and camping pitches. Client service is offered both spoken and in writing in Spanish, Catalan, English, German, Dutch and French, which can make communication easier for international guests.

Practical Takeaways

Here is the simplest way to remember which address to use:

Use info@campinglasdunas.com if:

• Your question is general
• You need guest support
• You want practical information
• Your query is not specifically about privacy rights

Use rgpd@campinglasdunas.com if:

• Your request concerns personal data
• You want to exercise a GDPR right
• You need access, rectification, or erasure
• Your message is specifically about data protection

Conclusion

The easiest way to avoid delays is to match your question to the right contact channel. For general enquiries, guest assistance, and practical communication, use info@campinglasdunas.com. For privacy matters and GDPR rights, use rgpd@campinglasdunas.com.

If you are ready to get in touch, choose the email address that fits your request and contact Camping Las Dunas directly. For broader planning, you can also explore the website for bookings, pricing information, camping rules, FAQs, and privacy details.